Returns & Exchanges

At Leather Repair Company, we stand by the quality of our restoration products and offer a 30-day return window for unused items in their original packaging. We aim to ensure your home leather care projects are successful and offer full support for any product concerns.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused leather cleaners, dyes, or repair kits in their original containers, ensuring all seals are intact to prevent leaks during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or ship via your preferred carrier to our returns department, including the RMA slip inside the box for faster processing.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned items to verify their condition, we will issue a full refund to your original payment method within 5-7 business days.